Privacy Policy

This Privacy Policy explains how CIR Solutions (“CIR Solutions,” “we,” “us,” or “our”) collects, uses, and shares information when you visit cir.solutions or submit an inquiry.

Information we collect

We may collect information you voluntarily provide, including your name, business name, email address, telephone number, website, business needs, and information you include in forms or communications. If you request a Processing Review, we may also collect payment-processing information you choose to provide, such as processor name, transaction volume, processing fees, payment methods, fulfillment timing, and up to three optional merchant-processing statements.

How we use information

We may use your information to respond to inquiries, evaluate your business needs, communicate with you, connect you with potentially suitable service providers, improve our website and services, prevent abuse, and comply with legal obligations.

Provider and referral relationships

If you ask us to help identify or obtain a third-party service, we may share relevant information with a service provider or partner when reasonably necessary to evaluate, quote, underwrite, provision, or support that service. We do not promise that any provider will approve an application or offer particular terms.

Partner referral authorization

After a complimentary review, we may invite you to affirmatively authorize sharing relevant business and contact details and review findings with a specifically identified processing partner. Completing the initial review alone does not grant this partner-contact authorization. We retain records of the consent statement, date/time, review reference, network address, and browser information to manage permission and resolve disputes. You may contact us to withdraw authorization for future referrals; withdrawal does not reverse a submission already made.

Processing-review documents

Merchant statements are optional. If you upload statements, they are used to perform the review you requested and are not included in the standard partner referral. Separate permission and appropriate secure transfer arrangements are needed before sharing these documents. Please do not send passwords, full customer card numbers, CVV/security codes, customer login credentials, or access to your bank account.

Email delivery and engagement data

When CIR sends business communications, our email delivery provider may report events such as delivery, opens, clicks, bounces, complaints, and unsubscribes. These signals help us manage outreach, suppress unwanted email, and understand whether communications are working. Open and click data can be affected by privacy tools and automated security systems and should not be treated as proof that a particular person read a message.

Analytics and cookies

We may use basic analytics, cookies, or similar technologies to understand website usage and improve the site. If additional advertising or analytics tools are added, this policy should be updated to identify them.

Data retention

We retain information for as long as reasonably necessary for the purposes described above, to maintain business records, or to comply with legal obligations.

Your choices

You may contact us to ask questions about information you submitted, request corrections, or ask us to stop marketing communications.

Security

We use reasonable administrative and technical measures appropriate to a small business website. No method of transmission or storage is completely secure.

Third-party sites and services

Our site may link to or connect with third-party providers. Their privacy practices are governed by their own policies.

Contact

Questions about this policy may be sent to hello@cir.solutions.